Tag Archives: claudio encina

Real Estate Market

Claudio Encina – Tactics & Strategies For A Changing Real Estate Market

What new tactics and strategies are you using in this changing real estate market?


We all know that the spring selling season is an opportunity to make a significant amount of cash for the year.

The weather’s getting better (in most places) and people want to be in their new homes before summer and Christmas.

So, it’s super important that you make sure you’re generating leads, going on appointments, taking listings, putting buyers under contract and selling a lot of homes!

It is imperative that you ask high-gain and high-impact questions in order to  garner enough information to clearly identify and understand those needs. The most successful sales professionals are those who ‘sell by design, not by chance.’  If you have a strategy when asking questions, you increase your success rate.

Here are some real cut through questions to ask your prospects:  

  1. When do you see yourself doing something?
  2. If I come across a good buyer should I give you a call?
  3. I know you’re not selling but I would love to see your place, are you around this Friday or would the would weekend suit you better?
  4. Do you have any real estate plans in 2018 either buying or selling?

Know your ‘message’ and ‘outcome’ from the call. Sincerity, politeness and brevity, combined with a solid knowledge of your market, are the makings for a successful sales call. Follow these tips and watch your selling productivity rise this spring and start to identify your pipeline for the new year:

Real Estate Market

Claudio Encina – A New Approach To Listing Property

There is no better time than NOW to target new and future business.

As the market transitions you need to find new and better ways to do this, by developing a strategy around the ‘expired’s’ and the ‘withdrawn’s’.

Use a market monitor to build your real estate market knowledge or look through portals such as Property Finder or Corelogic to identify any expired or withdrawn listings. First you need to have form of process or a system to target the expired listing.

How do you get the ‘expired or withdrawn’s’ attention?

Have you ever thought about stopping to think what is my strategy when making a call or are you just doing the call without taking the time to know your exact outcome and hoping you may get the result you are after?

What if I said you could probably increase and maximise your result, just by taking the time to strategically think about your 30 second Impact Message’.

Real Estate Market

How To Adapt Your Mind To Market Conditions – Claudio Encina

Many agents in this market are adapting to the market conditions or some are falling into a sales rut and we have all been there.

First thing, park your funk! Begin by letting go of the past and don’t think about future, just begin to focus on what’s important right now, in the present moment.

Thinking about the past and the future can bring anxiety and stress. High achievers are able to manage their moods and emotions through the highs and lows of the real estate market rollercoaster.

The mind is such a powerful thing and it starts with your self-talk as that  becomes your thoughts, your thoughts becomes your focus, your focus become your actions and your actions lead to your results.

Self-talk is critical, and then focus is nothing more than the questions you repeatedly ask yourself. It’s how you determine your focus. It’s the power of the right question that ultimately produces that attitude.

Your attitude is just simply going to determine the kind of actions that you take. So if you want to be in the right action you got to have the right attitude, starting with your body, your self-talk, and your focus.

When you take action, when you make those phone calls, when you knock on those doors, when you do the things you know you’re supposed to do to go out and win, you produce results. And the results simply reinforce your body, your self-talk, and your focus.

Real Estate Market

7 Traits Of A High Performance Agent – Claudio Encina

The future of agents is about becoming not a good agent or a great agent but a High Performance Agent.

So, what’s the difference? There are seven traits that make a High Performance Agent.

If my clients are struggling to perform at their highest level, I find this approach can really help and have discovered that these traits are common with agents who write seven figures. 

Trait No.1: Constant State of Growth 
With high performance agents it is always about how can they can keep growing week by week, month by month and year by year. For this type of agent, not to keep growing is like a foreign concept. Look at always expanding your skills, talents, mindset. Get yourself into a growth process. It’s simple, you are either in Growth Mindset or Fixed Mindset. Make the right choice.

The five areas I believe you should strive for growth in are:

1) Spiritual
2) Mental
3) Physiological
4) Relationships
5) Skills

Trait No.2: High Level of Responsibility
Always take 100% of responsibility with anything and everything in your life.  If you take responsibility and ownership you will begin to work at a different level so therefore it’s never about blaming the market or others.

Trait No.3: Love the Process
It’s the process that you love each day that will give you the necessary outcome. Most agents don’t like or love processes. You can’t achieve great things life without a difficult process or struggle. Learn to love the process. Most people focus on the outcome and aren’t prepared for the process or hard work. Change how you approach the process.

Trait No.4: Spring Loaded Towards Action
You’ve heard the saying ‘Just Do It’. That is what the high-performance agents do, they don’t dwell, think or ponder they just take massive action. Don’t get stuck with paralysis analysis. Make sure your focus is in action not inaction. So just do it.

Real Estate Market

Claudio Encina – Appointment Setting In A Slow Market

Why is it that some real estate agents are succeeding wildly today, while literally thousands more are finding it slow right now?

What separates those who are still making sales from those who are not? What is the key to succeeding in this market, or any market for that matter?

The answer is simple. Agents who are setting and going on appointments are producing, period. Even if listing stock is down, there are still sales occurring. The truth is, the more agents who believe it’s slow during winter, the better it is for you.

Even if there are less listings, you have less competition. Again, it is a mental market. Ultimately, it’s how you choose to look at it that makes it a ‘good’ or a ‘bad’ market.

So I dare you. No I double dare you! The next 3 months is all about setting an appointment challenge for each 30 day period. Have specific ideas and techniques that will lead to a breakthrough in the amount of appointments you set.

The intention is that you go on one or more hot appointment every single work day. Remember, when making phone calls ask yourself; what is my intention? The intention is super important as that leads to the result and outcome you seek for. 

Real Estate Market

Survival Of The Fittest – Real Estate Coach Claudio Encina

The consumer experience is key to remain relevant today as an agent-start with your buyers.

In changing markets, we often see that we need to adapt to certain conditions to ensure we can get sales across the line for our vendors and keep the days on market below industry average.

Like evolution, it will require a new set of skills and mindset and to be open to adapting strategies to best serve market conditions. The survival of the fittest.

Firstly, some thoughts to consider; do I have buyer management system? If the answer is no, now is the time to level UP the Buyer Experience, remember ‘Rapport Opens Doors’.

We generally focus on the next sale, so we tend to ask questions about where they are moving from to identify if they have a property to sell rather our focus should be to understand their needs to create a foundation that adds rapport, connection, and trust.

The most effective way to service the buyers is come from a place of ‘Help’ rather than ‘Sell’. How can you stand out and make the experience memorable and personal?

Real Estate Market

A New You In Real Estate – Claudio Encina

A new year a new YOU. This can be your year if you decide to play the best version of you because only you know you.

Your habits come from your daily activities compounded over time. And your activities are the result of the choices you make in the moment.

These moments are what I call ‘micro moments ‘ where the decision can make you a success or lead to failure. If I asked you what are you searching for everyday, most people’s answer would be ‘Happiness’. So, how do you find happiness each day?

The answer is really simple just play the best version of YOU every day.  And crushing these ‘micro moments’ that come up each day. You see people who play, breathe, live and perform the best version of themselves each day have a high level of ‘happiness’. That creates energy, attitude and begins to affect your results, because of your vibration. Vibration is everything!!

Real Estate Market

How To Own Your Real Estate Market – Claudio Encina

How can you own the real estate market this year and set the foundation for next year?

Confidence is a powerful thing. When abundant, it propels booms. When lacking, it crumbles markets. Now in the second half of the year we find ourselves in a different, less confident market place to the first half.

Lower auction clearance rates, number of days on market increasing, more buyers sitting on the fence, tougher lending criteria for investors and numbers of first home buyers on the slide. As a result, median property prices across Australia are starting to retract from the high levels we have seen in the past 18 months.

Optimists with a plan lead in real estate, so how can you take charge in this challenging market?

  1. GOALS – Create a clear plan from now until Christmas. Evidence shows that you are likely to achieve sharp short term goals rather than long term goals. Write down what you would like to achieve over the next 60 days in sales, listings, presentations and market appraisals. Draft a ‘new business’ (prospecting/canvassing) plan for your business to create new and future business for 2018. No plan and no goals leads to coasting through another year at the same level as before. If you want to do better, plan and do more.
  2.  URGENCY – It’s time to change pace. In slower markets fast paced agents clean up while others stand back as if nothing has changed. I’ve seen many agents unable to adapt to a changing market because they didn’t lift the pace. Increase your sense of urgency and this will be a market to harvest.
  3. CONTROL – A slower market means buyers will be fussier and less compromising with their expectations. They will also increase their perception of value. You will need to control your listings, set to sell meetings, marketing and negotiation skills. Control your inner market – YOU.  For buyers and sellers, the process brings emotions to the surface that, when misunderstood by their agent, can lead to feelings of frustration and anger by all involved.

    Clients aren’t the only ones at the mercy of their emotions; even the most level-headed, seasoned agent has moments where his or her emotions bubble to the surface. Agents with high emotional maturity, are able to manage their emotions as well as those of their clients.

  4. SKILL –Some agents will take listings on at any price in a changing market. This doesn’t mean you have to overprice to list, on the contrary, you need to be an expert at showing how your process and company will optimise the result. Agents without real benefits and resources only have overpricing and low fees in their tool bag. Practice fee strategies – you will need them. Don’t wing it!  

    Points of difference between you and the competition will be key. You will need to provide substantial evidence to set yourself apart – ‘Why you?’ – and massive success will come your way. Learn, practise and rehearse your listing presentation, commission objections, marketing objections and negotiation dialogues. I recommend spending 15-30 minutes on this daily.

  5. ACTION – Stock is everything. Want to DOUBLE your business? Then hold DOUBLE the conversations, DOUBLE your profile marketing, have written goals and a simple committed plan. There is no way to make more money without more stock, so start listing like a maniac. Also, expired listings will be a great resource of new and future business in the real estate market this year – identify them in your area.
Real Estate Market

Claudio Encina: The Three ‘R’ Principal For Real Estate Business 2017

As 2017 unfolds you have a great opportunity to do 3 key things in your real estate business:

  • Reflect
  • Recharge
  • Refocus

Reflect: Take the time to review every part of your real estate business by understanding where your best results and business came from over the past year. By reviewing your business, you will begin to identify where change could help you to breakthrough in 2017 and give you a compelling picture of where the best opportunities lie.

Then do a SWOT on your business (Strengths, Weaknesses, Opportunities and Threats) to discover and learn about your business. What major lessons did you learn in 2016 from your customers, challenges, the market and your competition? The answers will help you to start mapping out a plan for this year by using the information from what you have learned from past experience!

Recharge: Take some time to recharge your batteries for the coming year, because sometimes real estate feels like it can just deplete and take from you. Many agents will have related to this last year, with a challenging market (low listing levels), so get re-energised to take on a whole new year ahead by planning 4 breaks in your diary.

You will work on a completely whole new level and be more engaged in your work and clients when you know you have holiday or some time out booked.

Refocus: Do you have a plan to avoid last year’s mistakes? What are the short and long term goals for your business in 2017? Make this year where you focus on the right areas rather than the areas that drain and dilute your attention and energy. Plan 2017 completely by design with constructive ideas, actions, outcomes and results.

Real Estate Market

30 Day Road Map for your Real Estate Business – Claudio Encina

As we slowly begin to wind down the year, you need to set a concrete plan for your real estate business today.

If you want to finish strong between now and Christmas you need to ask yourself, “what plan have I set that will accomplish something meaningful in my business before Christmas?”.

We know that every year, come November, you have a choice to go into a coma till mid January and then wake up with a hangover.  Or you can feel pretty secure and confident about your business because you invested the time to develop a plan prior to the holidays. While many people rely on their computer’s calendar, noting events and to-do lists in a day planner, a written journal forces you to spend a few minutes each day setting short-term goals and prioritising tasks.

Taking the time to structure a plan for your business between now and Christmas will ensure you have a strong platform for the New Year in 2017.

I would strongly suggest you make a 30 Day Roadmap to finish the year with momentum. Either way, if you are riding a wave of momentum right now or you need to build momentum into your business, you may want to consider a 30 Day Roadmap to ensure certainty by Christmas.

The 30 Day Roadmap will deliver 4 things :

  • Clarity
  • Focus
  • Direction
  • Execution

This will give you the direction to finish the year powerfully by setting goals and targets that you would like to achieve by December 25th.

Clarity is about writing down and being specific on what you want to achieve between now and the next 30 days.

Focus is strategic thinking with planning and prioritising your tasks and outcomes on your ‘To Do List’.

Execution  is probably the most important part of your roadmap as without taking action to complete your plans, results will suffer and probably build no momentum whatsoever.

Real Estate Market

Claudio Encina: Change Your Mindset – Real Estate Listings

The start of September is usually the bumper season for real estate listings. 

Unfortunately this year has shown a decline of 20-30% of real estate listings, compared to the same time last year, according to CoreLogic.

For some agents this market is now a mental game – whether you take action or not will come down to your approach. Taking more action with calls or any type of prospecting to secure more listings with the wrong psychology is worthless.  

As far as your prospecting calls go, start with the right mindset and get yourself into a ‘state’ of mind – prospecting: hustle + fun = consistency = RESULTS!

Here are a few tips to get yourself and your head in the game for prospecting this spring:

  • Do something fun and happy before you get started. Being in a great state is key if you want to perform at a high level. Play your favourite pump up song, listen to an inspirational podcast or watch a motivational video on YouTube.

  • Connect with the end result and how you will feel after you have made the calls. It always feels good when you take quality action (aka action that produces a result).

  • Have an accountability partner and cheer each other on.